problem med exe.fil kørsel.

Fejlmeldingen viser denne her tekst:
"Property: [AdminUser] = true {boolean}
Property: [InstallMode] = HomeSite {string}
Property: [NTProductType] = 1 {int}
Property: [ProcessorArchitecture] = AMD64 {string}
Property: [VersionNT] = 10.0.0 {version}
Running checks for package 'Windows Imaging Component', phase BuildList
Looking up path for special folder 'WindowsFolder'
Running check with folder 'C:\Windows\system32' and file 'PhotoMetadataHandler.dll'
Attempting to find file 'C:\Windows\system32\PhotoMetadataHandler.dll'
File version is '10.0.17763.1'
Setting value '10.0.17763.1 {version}' for property 'VersionPMHdll32'
Looking up path for special folder 'WindowsFolder'
Running check with folder 'C:\Windows\SysWOW64' and file 'PhotoMetadataHandler.dll'
Attempting to find file 'C:\Windows\SysWOW64\PhotoMetadataHandler.dll'
File version is '10.0.17763.1'
Setting value '10.0.17763.1 {version}' for property 'VersionPMHdll64'
The following properties have been set for package 'Windows Imaging Component':
Property: [VersionPMHdll32] = 10.0.17763.1 {version}
Property: [VersionPMHdll64] = 10.0.17763.1 {version}
Running checks for command 'WindowsImagingComponent\wic_x86.exe'
Result of running operator 'ValueNotEqualTo' on property 'ProcessorArchitecture' and value 'Intel': true
Result of checks for command 'WindowsImagingComponent\wic_x86.exe' is 'Bypass'
Running checks for command 'WindowsImagingComponent\wic_x64.exe'
Result of running operator 'ValueNotEqualTo' on property 'ProcessorArchitecture' and value 'AMD64': false
Result of running operator 'VersionGreaterThanOrEqualTo' on property 'VersionPMHdll64' and value '6.0.5840.16388': true
Result of checks for command 'WindowsImagingComponent\wic_x64.exe' is 'Bypass'
'Windows Imaging Component' RunCheck result: No Install Needed
Running checks for package 'Windows Installer 3.1', phase BuildList
The following properties have been set for package 'Windows Installer 3.1':
Running checks for command 'WindowsInstaller3_1\WindowsInstaller-KB893803-v2-x86.exe'
Result of running operator 'VersionGreaterThanOrEqualTo' on property 'VersionMsi' and value '3.1': true
Result of checks for command 'WindowsInstaller3_1\WindowsInstaller-KB893803-v2-x86.exe' is 'Bypass'
'Windows Installer 3.1' RunCheck result: No Install Needed
Running checks for package 'Windows Installer 4.5', phase BuildList
Looking up path for special folder 'WindowsFolder'
Running check with folder 'C:\Windows\System32' and file 'msi.dll'
Attempting to find file 'C:\Windows\System32\msi.dll'
File version is '5.0.17763.1'
Setting value '5.0.17763.1 {version}' for property 'VersionMsiDll'
The following properties have been set for package 'Windows Installer 4.5':
Property: [VersionMsiDll] = 5.0.17763.1 {version}
Running checks for command 'WindowsInstaller4_5\WindowsXP-KB942288-v3-x86.exe'
Result of running operator 'VersionGreaterThanOrEqualTo' on property 'VersionMsi' and value '4.5': true
Result of checks for command 'WindowsInstaller4_5\WindowsXP-KB942288-v3-x86.exe' is 'Bypass'
Running checks for command 'WindowsInstaller4_5\WindowsXP-KB958655-v2-x86-ENU.exe'
Result of running operator 'VersionGreaterThanOrEqualTo' on property 'VersionMsiDll' and value '4.5.6001.22299': true
Result of checks for command 'WindowsInstaller4_5\WindowsXP-KB958655-v2-x86-ENU.exe' is 'Bypass'
Running checks for command 'WindowsInstaller4_5\WindowsServer2003-KB942288-v4-x86.exe'
Result of running operator 'VersionGreaterThanOrEqualTo' on property 'VersionMsi' and value '4.5': true
Result of checks for command 'WindowsInstaller4_5\WindowsServer2003-KB942288-v4-x86.exe' is 'Bypass'
Running checks for command 'WindowsInstaller4_5\WindowsServer2003-KB958655-v2-x86-ENU.exe'
Result of running operator 'VersionGreaterThanOrEqualTo' on property 'VersionMsiDll' and value '4.5.6001.22299': true
Result of checks for command 'WindowsInstaller4_5\WindowsServer2003-KB958655-v2-x86-ENU.exe' is 'Bypass'
Running checks for command 'WindowsInstaller4_5\WindowsServer2003-KB942288-v4-x64.exe'
Result of running operator 'VersionGreaterThanOrEqualTo' on property 'VersionMsi' and value '4.5': true
Result of checks for command 'WindowsInstaller4_5\WindowsServer2003-KB942288-v4-x64.exe' is 'Bypass'
Running checks for command 'WindowsInstaller4_5\WindowsServer2003.WindowsXP-KB958655-v2-x64-ENU.exe'
Result of running operator 'VersionGreaterThanOrEqualTo' on property 'VersionMsiDll' and value '4.5.6001.22299': true
Result of checks for command 'WindowsInstaller4_5\WindowsServer2003.WindowsXP-KB958655-v2-x64-ENU.exe' is 'Bypass'
Running checks for command 'WindowsInstaller4_5\Windows6.0-KB958655-v2-x86.MSU'
Result of running operator 'VersionGreaterThanOrEqualTo' on property 'VersionMsiDll' and value '4.5.6001.22308': true
Result of checks for command 'WindowsInstaller4_5\Windows6.0-KB958655-v2-x86.MSU' is 'Bypass'
Running checks for command 'WindowsInstaller4_5\Windows6.0-KB958655-v2-x86.MSU'
Result of running operator 'VersionGreaterThanOrEqualTo' on property 'VersionMsiDll' and value '4.5.6000.20817': true
Result of checks for command 'WindowsInstaller4_5\Windows6.0-KB958655-v2-x86.MSU' is 'Bypass'
Running checks for command 'WindowsInstaller4_5\Windows6.0-KB958655-v2-x64.MSU'
Result of running operator 'VersionGreaterThanOrEqualTo' on property 'VersionMsiDll' and value '4.5.6001.22308': true
Result of checks for command 'WindowsInstaller4_5\Windows6.0-KB958655-v2-x64.MSU' is 'Bypass'
Running checks for command 'WindowsInstaller4_5\Windows6.0-KB958655-v2-x64.MSU'
Result of running operator 'VersionGreaterThanOrEqualTo' on property 'VersionMsiDll' and value '4.5.6000.20817': true
Result of checks for command 'WindowsInstaller4_5\Windows6.0-KB958655-v2-x64.MSU' is 'Bypass'
'Windows Installer 4.5' RunCheck result: No Install Needed
Running checks for package 'Microsoft .NET Framework 4 Client Profile (x86 and x64)', phase BuildList
Reading value 'Version' of registry key 'HKLM\Software\Microsoft\NET Framework Setup\NDP\v4\Client'
Read string value '4.7.03190'
Setting value '4.7.03190 {string}' for property 'DotNet40Client_TargetVersion'
The following properties have been set for package 'Microsoft .NET Framework 4 Client Profile (x86 and x64)':
Property: [DotNet40Client_TargetVersion] = 4.7.03190 {string}
Running checks for command 'DotNetFX40Client\dotNetFx40_Client_x86_x64.exe'
Result of running operator 'ValueEqualTo' on property 'InstallMode' and value 'HomeSite': true
Result of checks for command 'DotNetFX40Client\dotNetFx40_Client_x86_x64.exe' is 'Bypass'
Running checks for command 'DotNetFX40Client\dotNetFx40_Client_setup.exe'
Result of running operator 'ValueNotEqualTo' on property 'InstallMode' and value 'HomeSite': false
Result of running operator 'VersionGreaterThanOrEqualTo' on property 'DotNet40Client_TargetVersion' and value '4.0.30129': true
Result of checks for command 'DotNetFX40Client\dotNetFx40_Client_setup.exe' is 'Bypass'
'Microsoft .NET Framework 4 Client Profile (x86 and x64)' RunCheck result: No Install Needed
Launching Application.
URLDownloadToCacheFile failed with HRESULT '-2146697208'
Error: An error occurred trying to download 'http://roboforex.ctrader.com/xTrader.application'."

Kort og godt, kan programmet ikke hente installationsfilerne på nettet.

Kører du i et erhvervs miljø? - hvor administratoren evt. ikke har den rette proxy setting, eller ikke har lov at gå på nettet?

Nej Ole, Jeg er en helt almindelig bruger som kører på mit hjemmenetværk. Så en helt almindelig opsætning.

Og jeg forsøger at køre exe filen som admin men det hjælper ikke.

filens info ser helt normal ud: https://cdn.pbrd.co/images/HHFBuQZ.jpg

Når jeg prøver denne barberede spørger den om jeg vil installere!

https://ibb.co/j3goZU
http://roboforex.ctrader.com/xTrader.application

logisk er det hurtigt at udlede, at den bare ikke virker på win 10

der er mange ting der ikke virker på win 10...

Sidwave. Har lige prøvet at installere den på min bærbare som også har windows 10 home, og her er ikke problemer. Så problemet kan kun ligge på min desktop et eller andet sted. Der må være en "indstilling" som skal ændres, sikkert på sikkerhedsområdet formoder jeg, men er ikke ekspert. Det er derfor jeg ligger spørgsmålet ind her.

Poko1, hvordan pokker fixede du den? X version (den barberede) virkede som den skulle:)

fordi jeg fik mistanke ved dit Aller øverste link virkede det ikke men så kopierede jeg det ud og så virkede det!

Tak for hjælpen og info generelt.

Og lige nu kom også løsningen fra firmaet. Samme løsning som poko1 fandt.

Hello,
Thank you for contacting RoboForex company.

Have you previously installed cTrader? If so, please remove it first. If not, try the following link instead
https://roboforex.ctrader.com/xTrader.application

Should you have further questions, please do not hesitate to contact us by chat (button in bottom-right corner of members area and/or website)  or phone: +65 3158 838. Our support team works 24 hours 7 day per week.

Regards,
Yours RoboForex.

Ticket Details
===================
Ticket ID:BOG-893827
Department:BZ EN General
Priority:Low
Status:Open