Avatar billede fredand Forsker
31. august 2004 - 18:33 Der er 19 kommentarer og
1 løsning

Please help me with my d**n PC-S**t!

Hello again!

I am still struggling with this problem.

When I am working with the computer like with Photoshop that are pretty demanding it uses to hang after a couple of minutes. But sometimes I can, through a twisted TP, exchange files with the computer but it doesn't responds to any input at all. I can't press CTRL+ALT+DELETE or move the mouse. Caps lock doesn't respond either. At hanging point I have had the taskmanager showing. At the processes tab the 3 processes at the top sorted at CPU is:
System Idle Process      CPU:92 Mem:16K
Photoshp.exe         CPU:06 Mem:31,4K
CSRSS.exe         CPU:02 Mem:1,4K

1 I have tried the following:
2 Installed ServicePack 4
3 Deframent the harddrive svereal times.
4 Disk Clean up.
5 I have Run Error Nuker, Ad aware and Spybot.
6 Run the computer with out anything with exccept motherboard, harddrive and graphicscard. But the computer still hangs with out any other hardware.
7 Updated all drivers.
8 Updated BIOS.
9 Run MBM5 and check that the fan is working and that the CPU doesn't gooes over 51 celcius.
10 Updated Photoshop.
11 Renamed the photoshop pref file
12 Changed the scratch disk for Photoshop

Perhaps this is a clue, I viewd a mpeg-move in fullscreen and maximazed and the computer hanged after about 4 minutes. Perhaps it depends on the same problem.

It is so strange cause I got a other computer with the same CPU speed and RAM and that one never hangs. And that one got the scratch disk on the same as the. OS.

Since the other computer runs fine with just 128 Mb Ram and a MySQL running as well I do not think that the RAM matters.


What do you think?

All suggestions is appricated! Any wild guesses is appricated!

Best regards
Fredrik

Some facts about the computer:

OS: Windows 2000 Pro SP4
Motherboard: ASUS P3 500MHz  (ASUS P3B-F)
Grafichcard: Nvidia RIVA TNT
RAM 128Mb
Harddrive 10Gb
1 CD-reader (Master) ASUS
1 CD-burner (Slave) LG
Floppy
Avatar billede tubber Juniormester
31. august 2004 - 18:39 #1
A good guess is that your work i PS is with very large files......

Try moving scratchdisk 2 another drive, if that doesnt work it looks lige you have 2 upgrade your maschine - your spec is a little low for large files in PS
Avatar billede espersen Novice
31. august 2004 - 18:47 #2
and check you have some space free on c-drive ; or else its slow
Avatar billede tubber Juniormester
31. august 2004 - 18:51 #3
Its better 2 move the scratch disk, because it is still slow because windows uses C for swapfile and tempfiles
Avatar billede Spotgun Seniormester
31. august 2004 - 18:55 #4
I've read somewhere, that a good rule of thumb when handling large images in photoshop is to have 1½ time as much free memory as the size of the picture.

For an example. If your picture is 50 mb, then it's recommended that you have at least 75 mb free memory, or else there's a good chance your machine is going to use it's swap-file and that just plain ol' slow...

And I gotta stick to tubber's reply about your low specs. If you need to do serious work in photoshop, I'd also recommend you to upgrade the machine...
Avatar billede fredand Forsker
31. august 2004 - 19:14 #5
Hello Guys!

Thanks for your fast replies!

But since the same work, pictuers and even more (MySQL running) works fine at another computer with the same CPU speed and 128 MB Ram, isn't that strange?

Fredrik
Avatar billede tonnybrandt Nybegynder
31. august 2004 - 19:14 #6
Note: You have a lot better chance of solving the problem if you respond to the input that you get in these questions.
As far as i know, this is the third question about that specific problem, and you have failed to respond to input in the other two.
Avatar billede fredand Forsker
31. august 2004 - 19:41 #7
Hello Tony!

I guess that in other words you are a bit tierd of me. It is ok, but this problem really driving my nuts. Sorry if that is the case, but I really need help with this.

BTW I forgot to mention that I have tried to run with 256Mb Ram borrowed from a friend. And again it works fine at the other computer.
I have also run sfc /scannow with no improvement.

Please reply with "svar" so I can reward you.

Best regards
Fredrik
Avatar billede tubber Juniormester
31. august 2004 - 21:18 #8
What version of PS are u using ?
Avatar billede fredand Forsker
01. september 2004 - 07:29 #9
Hello!

I used 6.0 but have upgraded to 6.01

/Fredrik
Avatar billede tubber Juniormester
01. september 2004 - 07:58 #10
My experience says that opening a jpg i A4 size takes a danm good space and effort and time......

Thats a clean pic......if u use a lot of layers, filters, masks and so on........that will drain your system for resources.......

Try 2 export your pic 2 jpg and then open it......
Avatar billede fredand Forsker
01. september 2004 - 18:44 #11
Hello!

I starting to lean for more RAM as you say acctually. But I thought it was so starnge since it works so fine on my laptop with same performance.

I got a tip since everything works fine at that other computer with the same capacity. Perhaps my graphiccard is sharing system RAM, and then my 128MB is going to diminish fast. But how can I be sure of that?

    Is it possible to see? The graphiccard is a: Nvidia RIVA TNT

    Best regards
    Fredrik

    I have tried the following:
    1 Installed ServicePack 4
    2 Deframent the harddrive svereal times.
    3 Disk Clean up.
    4 I have Run Error Nuker, Ad aware and Spybot.
    5 Run the computer with out anything with exccept motherboard, harddrive and graphicscard. But the computer still hangs with out any other hardware.
    6 Updated all drivers.
    7 Updated BIOS.
    8 Run MBM5 and check that the fan is working and that the CPU doesn't gooes over 51 celcius.
    9 Updated Photoshop.
    10 Renamed the photoshop pref file
    11 Changed the scratch disk for Photoshop
    12 Updated Windows file with sfc /scannow
    13 Run with 256 MB Ram borrowed from a friend.
    14 Tried to generate the error in safe mode, but PS will not start with less then 256 colors.
    15 Run Microsoft Memory Diagnostics (standard and extended test) without any reports of errors.
    16 Reseted the bios.
    17 Icreased the pageing from 250Mb to 500Mb and the registry from 40Mb to 45Mb.
Avatar billede fredand Forsker
02. september 2004 - 09:05 #12
Hello!

I checked my graphiccard for my computer that freezez and it says at the Adapter-tab under advanced at Display Properties that it is a:

NVidia Riva TNT
(
Chip Type: NV4
DAC Type: Intergrated RAMDAC
Memory Size: 16MB
Adapter String: NV4
Bios info: Unvailable
)


For my other computer that works well all the time even with more processes that run at the same time as Photoshop I found this for the graphiccard:

ATI RAGE MOBILITY-M1 AGP2X
(
Chip Type: ATI RAGE Mobility p/m AGP 2X (A21/2)
DAC Type: ATI Internal DAC
Memory Size: 8MB
Adapter String: 1002-4c4d-64-1028-00BC
Bios info: SDRAM BIOS 4.244T(Mercury)
)

Correct me if I'm wrong but my guess is that both of them got a memory of they own and do not share RAM with the System. Intergrated and Internal I guess that it menas that the memory is on the graphiccard.

The NVidia should even be better if you check the memory size.

So if you great guys could correct me or advise me something more it would be great.

Best regards
Fredrik
Avatar billede tubber Juniormester
02. september 2004 - 11:18 #13
They dont share memory
Avatar billede fredand Forsker
02. september 2004 - 18:17 #14
Hello Tubber!

You mean that they do not share memory with the System Ram, is that correct?

Did you find it out on any site or could you see that upon the spec above?

Best regards
Fredrik
Avatar billede tubber Juniormester
02. september 2004 - 19:10 #15
The only VGA adapters i know that shares memory is onboard.....
Avatar billede fredand Forsker
03. september 2004 - 07:43 #16
Hello!

I give up, I really do give up.

I have done the following:

1 Installed ServicePack 4
2 Deframent the harddrive svereal times.
3 Disk Clean up.
4 I have Run Error Nuker, Ad aware and Spybot.
5 Run the computer with out anything with exccept motherboard, harddrive and graphicscard. But the computer still hangs with out any other hardware.
6 Updated all drivers.
7 Updated BIOS.
8 Run MBM5 and check that the fan is working and that the CPU doesn't gooes over 51 celcius.
9 Updated Photoshop.
10 Renamed the photoshop pref file
11 Changed the scratch disk for Photoshop
12 Updated Windows file with sfc /scannow
13 Run with 256 MB Ram borrowed from a friend.
14 Tried to generate the error in safe mode, but PS will not start with less then 256 colors.
15 Run Microsoft Memory Diagnostics (standard and extended test) without any reports of errors.
16 Reseted the bios.
17 Icreased the pageing from 250Mb to 500Mb and the registry from 40Mb to 45Mb.
18 Scaned the disks with chkdsk = 0 bad sectors
19 Scaned with Seagates scan tool and received Result: Failed with critical Errors so I called Seagate and the told me that this was a common message at old harddeives and nothing to worry about. Bad sectors would be something to worry about but that is not the case.
20 Switch the paging file for Windows to an other partition

To me it is so strange that everything works fine at my laptop with the same performance, ( with even more bad performance acctually), then at my other computer. It is so strnge.

But now I give up. But it would be so nice to understand.

Thanks for all your replies.


Please all of you give svar so I can reward you all.

Best regards
Fredrik
Avatar billede tubber Juniormester
03. september 2004 - 07:52 #17
Here is my answer

svar = answer
Avatar billede tonnybrandt Nybegynder
03. september 2004 - 19:18 #18
Hi fredand

Due to the title of the question, the mails from this question went int my spam-filter, so only by coincedence i saw that this thread was updated. I wasn't ignoring you or your problem.

That graphic card that you have. Is that a Creative 16 mb tnt ?
The reason for asking is because i have had a bad experiance with that specific card. It worked very well in windows 95 and 98, but in XP it could freeze the computer. So if it IS such a card i would try a totally different card in the computer before giving up.
Avatar billede fredand Forsker
21. januar 2005 - 12:28 #19
Hello!
I acctually think that I have solved my mystery with my hanging computer.

My network card was installed too close to my graphics card so my guess is that my graphicscard got overheated. This happend boot with Win 2000 and Mandrake 10.1, but not with Mandrake 8.1.

Now I have changed the positions and got more air in between the cards and the computer has run for 30 minutes now without any hanging.

What do you think? Could it be that easy?

Best regards
Fredrik
Avatar billede tonnybrandt Nybegynder
21. januar 2005 - 14:11 #20
I already commented in one of your other questions concerning this subject.
Avatar billede Ny bruger Nybegynder

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