Logitech Harmony 680

Jeg har købt mig en Logitech Harmony 680 remote men jeg kan ikke få den installeret med windows.

Når jeg sætter den til USB-porten kommer windows lidt efter med et baloontip som siger "USB-enhed blev ikke genkendt". Jeg har brugt cd'en men det er kun software til at programmere remoten som er på den. Der står i Logitech Knowledgebase at man skal prøve det her:

/Start
If the USB port does not detect your Harmony Remote it could be due to a timing issue between the USB and Harmony Remote.

1. Ensure the Harmony Remote is disconnected from the USB cable.
a) Unplug all USB devices.
b) Remove the batteries from your Harmony Remote and then reconnect it to the USB cable with no batteries (The Harmony Remote will get power from the USB and should then be recognized by your computer).
c) Restart the computer.

If the USB port still doesn't detect your Harmony remote, go to step 2.

2. Put new batteries in your Harmony Remote and ensure it is connected to the USB port. Verify that your USB port is functioning properly by:
a) Clicking Start on your desktop.
b) Click Control Panel.
c) Click System.
d) Click the Hardware tab.
e) Click Device Manager.
f) Ensure "Human Interface Devices" appears in Device Manager and does not have an exclamation mark beside it. If it is not present, Scan for hardware changes. If there is an exclamation mark, reinstall the drivers by clicking the component with the exclamation mark, then click Driver, and click Update Driver.

3. Disable any anti-virus, firewall, or pop-up blocker program.
a) Connect your Harmony Remote to a different USB port on your computer.
b) Connect your Harmony Remote to a different computer via USB.
/Slut

Jeg har prøvet det hele men der er intet der virker. Har dov ikke "Human Interface Devices" (Brugerstyrede inputenheder (HID) på dansk) på denne computer men det har jeg på en anden hvor der er samme fejl med at den ikke kan finde remoten.

Håber der er nogen som kan hjælpe mig :)