Avatar billede george Nybegynder
19. april 2006 - 14:00 Der er 11 kommentarer og
2 løsninger

Hjælp til fjernelse af Dial.DialPlatform

Jeg har problemer med at få fjernet Dial.DialPlatform fra min computer.

Jeg har prøvet at følge nedenstående link fra Symantec's hjemmeside, men uden held :http://www.symantec.com/avcenter/venc/data/dialer.dialplatform.html

Jeg har bl.a ikke en fil der hedder loader.dll og heller ikke de nøgler i reg. db. som de skriver man skal checke.

Jeg kører i fejlsikret tilstand, har slået "system restore" fra. Jeg har kørt Spybot og AdAware. Jeg har kørt Norton AntiVirus scanner. Hver gang jeg kører en scan med NAV finder den inficeret filer i c:\temp, den ligger dem i "Quareantined".

Hvordan kommer jeg videre herfra ?
Avatar billede ejvindh Ekspert
19. april 2006 - 14:06 #1
Prøv dette:

Download Hijackthis:
http://danborg.org/spy1/HJT/hijackthis.exe

Hent Ewido herfra (14 dages version af plus-versionen)
http://www.spywarefri.dk/downloads1/ewido-setup.exe
Installer og kør Ewido - opdater programmet.

Genstart til fejlsikret tilstand.
Kør en fuld scanning med Ewido, og lad den fjerne, hvad den finder. Programmet laver en lille log, som du skal kopiere herind i dit næste svar.

Genstart til normal tilstand. Kør Hijackthis.exe. Klik på "Do a systemscan and save a logfile". Efter kort tid åbnes et notepad-vindue med en logfil. Kopiér indholdet af denne logfil herind i denne tråd sammen med Ewido-loggen.
Avatar billede george Nybegynder
19. april 2006 - 20:53 #2
Ok, det tager lidt tid når den skal 480.000 objekter igennem to gange.

HijackThis log file:
Logfile of HijackThis v1.99.1
Scan saved at 20:51:05, on 19/04/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\ibmpmsvc.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exe
C:\Program Files\AccessManager\Client\AMBroker.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Symantec Client Security\Symantec AntiVirus\DefWatch.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\WINDOWS\System32\inetsrv\inetinfo.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\ATI Technologies\ATI HYDRAVISION\HydraDM.exe
C:\Program Files\ATI Technologies\ATI HYDRAVISION\HydraMD.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\SYMANT~2\VPTray.exe
C:\Program Files\Symantec Client Security\Symantec AntiVirus\SavRoam.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\AccessManager\PMAC\sp_SWIns.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\AccessManager\Client\sygman.exe
C:\Program Files\Symantec Client Security\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\System32\TPHDEXLG.EXE
C:\WINDOWS\system32\TpKmpSVC.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\ThinkPad\ConnectUtilities\AcSvc.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\ThinkPad\ConnectUtilities\ACTray.exe
C:\Program Files\ThinkPad\ConnectUtilities\ACWLIcon.exe
C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
C:\PROGRA~1\Lenovo\PkgMgr\HOTKEY\TPHKMGR.exe
C:\Program Files\Lenovo\PkgMgr\HOTKEY\TPONSCR.exe
C:\Program Files\IBM ThinkVantage\SafeGuard PrivateDisk\pdservice.exe
C:\Program Files\Lenovo\PkgMgr\HOTKEY_1\TpScrex.exe
C:\Program Files\Symantec Client Security\Symantec Client Firewall\SymSPort.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\IBM ThinkVantage\Client Security Solution\cssauth.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Install\hijackthis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = prosearching.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = prosearching.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchURL = prosearching.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchURL = prosearching.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = prosearching.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = prosearching.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page_bak = prosearching.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [PRONoMgrWired] C:\Program Files\Intel\PROSetWired\NCS\PROSet\PRONoMgr.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
O4 - HKLM\..\Run: [HydraVisionDesktopManager] C:\Program Files\ATI Technologies\ATI HYDRAVISION\HydraDM.exe
O4 - HKLM\..\Run: [HydraVisionViewport] C:\Program Files\ATI Technologies\ATI HYDRAVISION\HydraMD.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~2\VPTray.exe
O4 - HKLM\..\Run: [TpShocks] TpShocks.exe
O4 - HKLM\..\Run: [TPKMAPHELPER] C:\Program Files\ThinkPad\Utilities\TpKmapAp.exe -helper
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [ACTray] C:\Program Files\ThinkPad\ConnectUtilities\ACTray.exe
O4 - HKLM\..\Run: [ACWLIcon] C:\Program Files\ThinkPad\ConnectUtilities\ACWLIcon.exe
O4 - HKLM\..\Run: [EZEJMNAP] C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\Lenovo\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [TP4EX] tp4ex.exe
O4 - HKLM\..\Run: [PDService.exe] "C:\Program Files\IBM ThinkVantage\SafeGuard PrivateDisk\pdservice.exe"
O4 - HKLM\..\Run: [cssauth] "C:\Program Files\IBM ThinkVantage\Client Security Solution\cssauth.exe" silent
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [Versato] C:\Program Files\MediaKey\Versato.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Uersojir] \\ballet\homefolder$\smedbjki\My Documents\s?curity\explorer.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Open Client to monitor &1 - C:\WINDOWS\web\AOpenClient.htm
O8 - Extra context menu item: Open Client to monitor &2 - C:\WINDOWS\web\AOpenClient.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Software Installer - {D1A4DEBD-C2EE-449f-B9FB-E8409F9A0BC5} - C:\Program Files\Lenovo\PkgMgr\\PkgMgr.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\PLUGINS\NPDocBox.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {3D2CB570-D425-11D5-ABD0-00008369C46F} (CSMenu Class) - http://netbank.bgbank.dk/html/activex/BG/Menu.cab
O16 - DPF: {3D6DDD23-870A-4FC8-B3AF-5F67C935A9B7} (Util Class) - https://udstedelse.certifikat.tdc.dk/csp/authenticode/PrimeInkCSP-1204.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1118661761657
O16 - DPF: {74CD40EA-EF77-4BAD-808A-B5982DA73F20} - http://yax-download.yazzle.net/YazzleActiveX.cab?refid=1162
O16 - DPF: {74FFE28D-2378-11D5-990C-006094235084} (IBM Access Support) - http://www-307.ibm.com/pc/support/IbmEgath.cab
O16 - DPF: {76E5AF9D-2B3E-4FEB-A31F-A9E63A27FA29} (IASRunner Class) - https://www.ibm.com/pc/support/access/aslibmain/content/AcpIR.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {D8575CE3-3432-4540-88A9-85A1325D3375} (e-Safekey) - https://netbank.bgbank.dk/html/activex/e-Safekey/BG/e-Safekey.cab
O16 - DPF: {F6A56D95-A3A3-11D2-AC26-400000058481} (Danske e-Sec) - https://business.bgbank.dk/html/activex/danskesikker/BG/DanskeSikker.cab
O16 - DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} (Performance Viewer Activex Control) - https://secure.logmein.com/activex/ractrl.cab?lmi=100
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: ACNotify - ACNotify.dll (file missing)
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O20 - Winlogon Notify: tpfnf2 - C:\WINDOWS\SYSTEM32\notifyf2.dll
O20 - Winlogon Notify: tphotkey - C:\WINDOWS\SYSTEM32\tphklock.dll
O20 - Winlogon Notify: winxka32 - winxka32.dll (file missing)
O23 - Service: Ac Profile Manager Service (AcPrfMgrSvc) - Unknown owner - C:\Program Files\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exe
O23 - Service: Access Connections Main Service (AcSvc) - Lenovo - C:\Program Files\ThinkPad\ConnectUtilities\AcSvc.exe
O23 - Service: Access Manager Configuration Service (AMBroker) - MCI, Inc. - C:\Program Files\AccessManager\Client\AMBroker.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: iSeries Access for Windows Remote Command (Cwbrxd) - IBM Corporation - C:\WINDOWS\CWBRXD.EXE
O23 - Service: Visual Insight DA Plugin (DAPlugin) - MCI, Inc. - C:\Program Files\AccessManager\Client\DAPlugin.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec Client Security\Symantec AntiVirus\DefWatch.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: Contivity VPN Service (ExtranetAccess) - Nortel Networks NA, Inc. - C:\Program Files\IP VPN Remote Services\Extranet_serv.exe
O23 - Service: ThinkPad PM Service (IBMPMSVC) - Unknown owner - C:\WINDOWS\System32\ibmpmsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: InCD Helper (InCDsrv) - Ahead Software AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: IS Service (ISSVC) - Symantec Corporation - C:\Program Files\Symantec Client Security\Symantec Client Firewall\ISSVC.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: NetOp Helper ver. 7.65 (2004058) (NetOp Host for NT Service) - Danware Data A/S - C:\Program Files\Danware Data\NetOp Remote Control\HOST\NHOSTSVC.EXE
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation  - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec Client Security\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: SP Software Installer - Smartpipes, Inc. - C:\Program Files\AccessManager\PMAC\sp_SWIns.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Visual Insight Dial Analysis (sp_spi_da) - Smartpipes, Inc. - C:\Program Files\AccessManager\SMOC\spi_da.exe
O23 - Service: SSA Integration Manager (Sygman) - MCI, Inc. - C:\Program Files\AccessManager\Client\sygman.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec Client Security\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Symantec SecurePort (SymSecurePort) - Symantec Corporation - C:\Program Files\Symantec Client Security\Symantec Client Firewall\SymSPort.exe
O23 - Service: ThinkPad HDD APS Logging Service (TPHDEXLGSVC) - Lenovo. - C:\WINDOWS\System32\TPHDEXLG.EXE
O23 - Service: IBM KCU Service (TpKmpSVC) - Unknown owner - C:\WINDOWS\system32\TpKmpSVC.exe
O23 - Service: TSS Core Service (TSSCoreService) - IBM - C:\Program Files\IBM ThinkVantage\Client Security Solution\ibmtcsd.exe
O23 - Service: TuneUp WinStyler Theme Service (TUWinStylerThemeSvc) - TuneUp Software GmbH - C:\Program Files\TuneUp Utilities 2006\WinStylerThemeSvc.exe

Ewido log fil:
---------------------------------------------------------
ewido anti-malware - Scan report
---------------------------------------------------------

+ Created on:            20:38:21, 19/04/2006
+ Report-Checksum:        87BD387F

+ Scan result:

    No infected objects found.


::Report End
Avatar billede george Nybegynder
19. april 2006 - 21:00 #3
FYI. Kommer stadig og fortæller mig at jeg har Dial.DialPlatform.
19. april 2006 - 21:05 #4
Lige en hurtig - ved du hvad dette er :
O4 - HKCU\..\Run: [Uersojir] \\ballet\homefolder$\smedbjki\My Documents\s?curity\explorer.exe

Der er også andre 'sjove' ...

<ejvindh> Kører videre...
Avatar billede george Nybegynder
19. april 2006 - 21:18 #5
Ja det er Dial.DialPlatform der laver de foldere. Når man går ind og kigger efter folderen med det navn, så hedder den security og ikke s?curity. Strange...
Avatar billede ejvindh Ekspert
19. april 2006 - 21:22 #6
Download CWschredder her:
http://www.trendmicro.com/ftp/products/online-tools/cwshredder.exe

Kør Hijackthis, vælg "Do a system scan only", sæt flueben ved linierne listet her, luk alle vinduer undtaget Hijackthis, klik på fix checked.

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = prosearching.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = prosearching.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchURL = prosearching.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchURL = prosearching.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = prosearching.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = prosearching.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page_bak = prosearching.com
O4 - HKCU\..\Run: [Uersojir] \\ballet\homefolder$\smedbjki\My Documents\s?curity\explorer.exe
O20 - Winlogon Notify: ACNotify - ACNotify.dll (file missing)
O20 - Winlogon Notify: winxka32 - winxka32.dll (file missing)

Sletning af filer og mapper:
Åbn en mappe, klik på Funktioner=>Mappeindstillinger=>Vis.
Fjern flueben ved "Skjul beskyttede operativsystemfiler".
Fjern flueben ved "Skjul filtypenavne for kendte filtyper".
Sæt prik i "Vis skjulte filer og mapper".

Genstart i fejlsikret (tryk på <F8> under opstarten), slet mapper og filer listet herunder (nogle af dem er muligvis allerede blevet slettet af Hijackthis).
-------------------
Mapper:
<ingen>
-------------------
Filer:
\\ballet\homefolder$\smedbjki\My Documents\security\explorer.exe

Søg efter disse filer, og slet dem, hvis du finder dem:
ACNotify.dll
winxka32.dll
---------------------------------------
Luk alle vinduer, kør CWShredder, klik på Fix, den scanner nu, når den er færdigt klik på Next, klik på Exit.

Genstart til normal tilstand, lav en ny HJT-log, som du sender herind til check.
Avatar billede george Nybegynder
19. april 2006 - 21:58 #7
Når jeg prøver at slette folderen "security\explorer.exe" så er den sat til "read only". Det kan jeg godt få lov til at ændre, men når jeg prøver at slette den efterfølgende er den stadig "read only", så jeg får ikke lov til at slette folderen. Hvis jeg prøver at få properties på filen "explorer.exe" bluescreener min maskine.

Er nu ved at søge og slette ACNotify og winxka32.dll
Avatar billede ejvindh Ekspert
19. april 2006 - 22:00 #8
Hvis det ikke lykkes at slette den i første omgang, så bare fortsæt proceduren. Så ser vi hvor langt du er kommet, når du lægger loggen herind.
Avatar billede george Nybegynder
19. april 2006 - 22:19 #9
Her er den nye HJT-log:
Logfile of HijackThis v1.99.1
Scan saved at 22:17:14, on 19/04/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\ibmpmsvc.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exe
C:\Program Files\AccessManager\Client\AMBroker.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Symantec Client Security\Symantec AntiVirus\DefWatch.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\WINDOWS\System32\inetsrv\inetinfo.exe
C:\Program Files\Symantec Client Security\Symantec Client Firewall\ISSVC.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Symantec Client Security\Symantec AntiVirus\SavRoam.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\AccessManager\PMAC\sp_SWIns.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\AccessManager\Client\sygman.exe
C:\Program Files\Symantec Client Security\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\System32\TPHDEXLG.EXE
C:\WINDOWS\system32\TpKmpSVC.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\ThinkPad\ConnectUtilities\AcSvc.exe
C:\Program Files\Symantec Client Security\Symantec Client Firewall\SymSPort.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\ATI Technologies\ATI HYDRAVISION\HydraDM.exe
C:\Program Files\ATI Technologies\ATI HYDRAVISION\HydraMD.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\SYMANT~2\VPTray.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\ThinkPad\ConnectUtilities\ACTray.exe
C:\Program Files\ThinkPad\ConnectUtilities\ACWLIcon.exe
C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
C:\PROGRA~1\Lenovo\PkgMgr\HOTKEY\TPHKMGR.exe
C:\Program Files\IBM ThinkVantage\SafeGuard PrivateDisk\pdservice.exe
C:\Program Files\Lenovo\PkgMgr\HOTKEY\TPONSCR.exe
C:\Program Files\Lenovo\PkgMgr\HOTKEY_1\TpScrex.exe
C:\Program Files\IBM ThinkVantage\Client Security Solution\cssauth.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Install\hijackthis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [PRONoMgrWired] C:\Program Files\Intel\PROSetWired\NCS\PROSet\PRONoMgr.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
O4 - HKLM\..\Run: [HydraVisionDesktopManager] C:\Program Files\ATI Technologies\ATI HYDRAVISION\HydraDM.exe
O4 - HKLM\..\Run: [HydraVisionViewport] C:\Program Files\ATI Technologies\ATI HYDRAVISION\HydraMD.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~2\VPTray.exe
O4 - HKLM\..\Run: [TpShocks] TpShocks.exe
O4 - HKLM\..\Run: [TPKMAPHELPER] C:\Program Files\ThinkPad\Utilities\TpKmapAp.exe -helper
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [ACTray] C:\Program Files\ThinkPad\ConnectUtilities\ACTray.exe
O4 - HKLM\..\Run: [ACWLIcon] C:\Program Files\ThinkPad\ConnectUtilities\ACWLIcon.exe
O4 - HKLM\..\Run: [EZEJMNAP] C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\Lenovo\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [TP4EX] tp4ex.exe
O4 - HKLM\..\Run: [PDService.exe] "C:\Program Files\IBM ThinkVantage\SafeGuard PrivateDisk\pdservice.exe"
O4 - HKLM\..\Run: [cssauth] "C:\Program Files\IBM ThinkVantage\Client Security Solution\cssauth.exe" silent
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [Versato] C:\Program Files\MediaKey\Versato.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Open Client to monitor &1 - C:\WINDOWS\web\AOpenClient.htm
O8 - Extra context menu item: Open Client to monitor &2 - C:\WINDOWS\web\AOpenClient.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Software Installer - {D1A4DEBD-C2EE-449f-B9FB-E8409F9A0BC5} - C:\Program Files\Lenovo\PkgMgr\\PkgMgr.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\PLUGINS\NPDocBox.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {3D2CB570-D425-11D5-ABD0-00008369C46F} (CSMenu Class) - http://netbank.bgbank.dk/html/activex/BG/Menu.cab
O16 - DPF: {3D6DDD23-870A-4FC8-B3AF-5F67C935A9B7} (Util Class) - https://udstedelse.certifikat.tdc.dk/csp/authenticode/PrimeInkCSP-1204.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1118661761657
O16 - DPF: {74CD40EA-EF77-4BAD-808A-B5982DA73F20} - http://yax-download.yazzle.net/YazzleActiveX.cab?refid=1162
O16 - DPF: {74FFE28D-2378-11D5-990C-006094235084} (IBM Access Support) - http://www-307.ibm.com/pc/support/IbmEgath.cab
O16 - DPF: {76E5AF9D-2B3E-4FEB-A31F-A9E63A27FA29} (IASRunner Class) - https://www.ibm.com/pc/support/access/aslibmain/content/AcpIR.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {D8575CE3-3432-4540-88A9-85A1325D3375} (e-Safekey) - https://netbank.bgbank.dk/html/activex/e-Safekey/BG/e-Safekey.cab
O16 - DPF: {F6A56D95-A3A3-11D2-AC26-400000058481} (Danske e-Sec) - https://business.bgbank.dk/html/activex/danskesikker/BG/DanskeSikker.cab
O16 - DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} (Performance Viewer Activex Control) - https://secure.logmein.com/activex/ractrl.cab?lmi=100

O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O20 - Winlogon Notify: tpfnf2 - C:\WINDOWS\SYSTEM32\notifyf2.dll
O20 - Winlogon Notify: tphotkey - C:\WINDOWS\SYSTEM32\tphklock.dll
O23 - Service: Ac Profile Manager Service (AcPrfMgrSvc) - Unknown owner - C:\Program Files\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exe
O23 - Service: Access Connections Main Service (AcSvc) - Lenovo - C:\Program Files\ThinkPad\ConnectUtilities\AcSvc.exe
O23 - Service: Access Manager Configuration Service (AMBroker) - MCI, Inc. - C:\Program Files\AccessManager\Client\AMBroker.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: iSeries Access for Windows Remote Command (Cwbrxd) - IBM Corporation - C:\WINDOWS\CWBRXD.EXE
O23 - Service: Visual Insight DA Plugin (DAPlugin) - MCI, Inc. - C:\Program Files\AccessManager\Client\DAPlugin.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec Client Security\Symantec AntiVirus\DefWatch.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: Contivity VPN Service (ExtranetAccess) - Nortel Networks NA, Inc. - C:\Program Files\IP VPN Remote Services\Extranet_serv.exe
O23 - Service: ThinkPad PM Service (IBMPMSVC) - Unknown owner - C:\WINDOWS\System32\ibmpmsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: InCD Helper (InCDsrv) - Ahead Software AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: IS Service (ISSVC) - Symantec Corporation - C:\Program Files\Symantec Client Security\Symantec Client Firewall\ISSVC.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: NetOp Helper ver. 7.65 (2004058) (NetOp Host for NT Service) - Danware Data A/S - C:\Program Files\Danware Data\NetOp Remote Control\HOST\NHOSTSVC.EXE
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation  - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec Client Security\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: SP Software Installer - Smartpipes, Inc. - C:\Program Files\AccessManager\PMAC\sp_SWIns.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Visual Insight Dial Analysis (sp_spi_da) - Smartpipes, Inc. - C:\Program Files\AccessManager\SMOC\spi_da.exe
O23 - Service: SSA Integration Manager (Sygman) - MCI, Inc. - C:\Program Files\AccessManager\Client\sygman.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec Client Security\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Symantec SecurePort (SymSecurePort) - Symantec Corporation - C:\Program Files\Symantec Client Security\Symantec Client Firewall\SymSPort.exe
O23 - Service: ThinkPad HDD APS Logging Service (TPHDEXLGSVC) - Lenovo. - C:\WINDOWS\System32\TPHDEXLG.EXE
O23 - Service: IBM KCU Service (TpKmpSVC) - Unknown owner - C:\WINDOWS\system32\TpKmpSVC.exe
O23 - Service: TSS Core Service (TSSCoreService) - IBM - C:\Program Files\IBM ThinkVantage\Client Security Solution\ibmtcsd.exe
O23 - Service: TuneUp WinStyler Theme Service (TUWinStylerThemeSvc) - TuneUp Software GmbH - C:\Program Files\TuneUp Utilities 2006\WinStylerThemeSvc.exe
Avatar billede ejvindh Ekspert
20. april 2006 - 09:11 #10
Det hjalp på loggen, der blev ren. Lykkedes det dig også at slette filen? Og finder Norton stadig den infektion, når du skanner?

Det kan være en god ide at skjule dine systemfiler og -mapper igen, så du ikke ved en fejl kommer til at slette en vigtig fil. Det gør du samme sted, hvor du satte det til at vise alle filer, denne gang vælger du bare: Vis ikke skjulte filer og mapper.

Det kan også være en god ide at få renset ud i dine midlertidige filer. Det kan gøres på en hurtig og nem måde med denne fil
www.spywareinfo.dk/download/cleantempxp2k.bat
---------------------------

For at forhindre gentagelser, vil jeg anbefale dig at lægge nogle små programmer ind, som forhindrer spyware i at komme ind i første omgang. Du finder links og gode råd her:
http://www.spywarefri.dk/manualer/sikkerhedspakke.htm

Jeg vil også foreslå, at du læser denne artikel om hvordan du kan undgå at blive inficeret i fremtiden:
http://www.spywarefri.dk/forum/topic.asp?TOPIC_ID=14414

Det kan også være en god ide at sørge for at alle Windows-opdateringer er lagt ind. Jeg vil også anbefale (nu hvor computeren er renset for snavs) at lægge Service Pack 2 ind, idet computeren bliver meget mere sikker ved det. Der har ganske vist været nogle problemer med den, men på nedenstående link er nogle tips til hvordan man undgår de fleste af problemerne:
http://windowsupdate.microsoft.com/
Undgå problemer med SP2: http://www.hcma.dk/tips1to10.htm#no4 (pkt. 13)
(Inden du installerer Sp2 kan du nøjes med bare at følge pkt. 1-4. Bliver der problemer kan du hente hjælp i de links som angives efterfølgende)
Avatar billede george Nybegynder
20. april 2006 - 11:46 #11
Det ser ud til at den kører som den skal nu. Norton AntiVirus har ikke poppet op i løbet af natten, så jeg tror vi har fået has på den. Jeg gør som du foreslår ovenfor.

Tak for hjælpen.
Avatar billede george Nybegynder
20. april 2006 - 11:49 #12
Ja nu kunne jeg rette "read only" og slette folder og fil. (\\ballet\homefolder$\smedbjki\My Documents\security\explorer.exe)
Avatar billede ejvindh Ekspert
20. april 2006 - 12:15 #13
Dejligt at høre. Jeg takker for point :-)
Avatar billede Ny bruger Nybegynder

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