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Troubleshooting
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TECHNICAL SUPPORT
- In the event that you experience a problem with Battlefield 2, and
wish to contact Technical Support; a diagnosis file may have been
created to help resolve your problem. Check the following directory on
your computer to discover is the file is available:
\My Documents\Battlefield 2\dmp\
VIDEO CARDS
- It is highly recommended to go to your video card manufacturer's
website and download updated drivers for your card. For your
convenience the addresses are listed here:
ATI:
http://ati.com/support/driver.html Nvidia:
http://nvidia.com/content/drivers/drivers.asp- DXT TEXTURE SUPPORT
Disabling DXT Texture Support on ATI Video Cards can result in
Battlefield 2 failing to start.
We recommend DXT Texture Support is enabled.
- CHANGING DISPLAY MODE
Occasionally on some video cards you may be allowed to set the
display mode to one not supported by your computer. This will result
in a black screen being shown. To remedy this use the Windows
Explorer to find and delete the directory:
\My Documents\Battlefield 2\Profiles\
This will reset your game to the default settings. You can
now start the game, retrieve or create a new profile, and re-adjust
the settings using the Menu as normal.
SOUND CARDS
- It is highly recommended to go to your sound card manufacturer's
website and download updated drivers for your card. For your
convenience the most common addresses are listed below:
CREATIVE:
http://www.creative.com/support/- We recommend Creative sound cards for use with Battlefield 2.